Contact Us

Send us a Message

Welcome to contact us to help create a trip of a lifetime for you. All our trip are crafted from the scratch based on the traveler needs and wishes, you can decide what and when to travel, budget size, group size and accommodations standard so we can turn miles into a smiles.

Moshi, Kilimanjaro, Tanzania

+255 625 697 267

bicycletrailtz@gmail.com

Help & Support

Frequently Asked Questions

Have questions about our bicycle tours and rentals? You’re in the right place! Explore our FAQs to find answers and ensure a smooth and enjoyable experience with Bicycle Trail TZ

What types of bicycles do you offer for hire?

We offer a variety of bicycles for hire, including mountain bikes, road bikes, and hybrid bikes. All our bicycles are well-maintained and equipped with necessary accessories such as helmets, locks, and lights to ensure a safe and enjoyable ride.

Do I need to have prior cycling experience to join a tour?

No prior cycling experience is required for our tours! We cater to all skill levels, from beginners to experienced cyclists. Our guides will provide instructions and support to ensure everyone has a safe and enjoyable experience.

What should I wear and bring on a bicycle tour?

We recommend wearing comfortable clothing suitable for cycling, closed-toe shoes, and a helmet (which we provide). Don’t forget to bring water, sunscreen, and any personal items you may need during the tour. Our guides will also carry a first aid kit and basic tools for any minor bike repairs.

Are your tours suitable for families?

Yes! Our bicycle tours are family-friendly and can accommodate riders of all ages. We offer child-sized bikes and safety equipment to ensure a fun and safe experience for everyone. Please let us know in advance if you are bringing children so we can make the necessary arrangements.

What happens in case of bad weather?

Safety is our top priority. If the weather conditions are unsafe for cycling, we will contact you to reschedule your tour or offer a full refund. We recommend checking the weather forecast before your tour and dressing appropriately for the conditions.

What is your cancellation policy?

We understand that plans can change. If you need to cancel your booking, please notify us at least 48 hours in advance for a full refund. Cancellations made less than 48 hours before the scheduled tour or rental may incur a cancellation fee.

Have any Question?

Ask us anything, we’d love to answer!